Aller au contenu
info@skymania.ch Delivery throughout Switzerland · Pick-up possible in the Yverdon and Payerne area
My account
EN
Cart (0)

Terms and conditions

CONDITIONS
The customer acknowledges having read the general terms and conditions of sale below. Confirming your order by clicking “Place order” constitutes full and complete acceptance of these general terms and conditions of sale. From the moment of the acceptance click below, the order is considered irrevocable and cannot be challenged.

APPLICABLE LAW 
The website Skymania.ch is established in Switzerland and is subject to Swiss law. Every order automatically implies your acceptance of our general terms and conditions of sale. These general terms and conditions of sale are governed by Swiss law, both as to substance and form.

WARRANTY
In addition to the legal warranty against hidden defects, Skymania.ch guarantees products against defects under the terms defined by the manufacturer. If the customer finds a defect in the product, they must notify Skymania.ch and return the goods to Skymania.ch. The customer must send the product to Skymania.ch at their own expense, together with a copy of the invoice or delivery note supplied with the order, which serve as the warranty certificate. Skymania.ch will then return to the customer, at its own expense and to the address shown on the invoice or delivery note, the repaired product or, where applicable, a new product. Apart from these warranty conditions, Skymania.ch provides no other warranty. For the warranty to apply, the product must have been used under normal operating conditions, that is: – it must not have suffered any impact, crash or other event that could cause the breakdown or defect found, – it must not have been dismantled, – it must not have been used with parts other than those originally supplied.
Multimedia: 2 years / Model making: 1 year / Rechargeable and standard batteries: 6 months

DELIVERY IN SWITZERLAND
Products are delivered to the delivery address you provided when ordering. Shipping is handled by Swiss Post. The delivery contains the ordered product(s), packaged. Average delivery times are 2 to 6 working days. The times indicated are averages and correspond to processing and shipping times for products destined for Switzerland. They are not binding. Skymania.ch cannot be held liable for late delivery, items out of stock or limited stock availability.

If certain items are unavailable or out of stock, you will be notified within 24 hours of your order, by phone or by email. The customer will then choose between a refund for the item, an exchange for an equivalent item or a gift voucher of the same value.

PRICES
Prices are net in Swiss francs (CHF), all taxes included, excluding shipping.
Shipping costs: flat rate of CHF 15.00 per delivery. We reserve the right to change them at any time.

TRANSPORT 
Our goods travel at the buyer’s risk, notwithstanding the retention of title clause, whatever the shipping method. It is your responsibility to check the condition of the goods on receipt and, if necessary, to hold the carrier liable, even when shipping is free.

PAYMENT
No parcel will be shipped without payment in advance.
Payment methods: bank transfer, PayPal, credit card or cash on site at our depot in Montagny-Yverdon or in Vallon (FR).
For PayPal payments, we add +3.4% + CHF 0.55 in fees charged by PayPal on the transaction. (www.paypal.com)
For Stripe payments (credit cards), we add +2.9% + CHF 0.30 in fees charged by Stripe on the transaction (www.stripe.com).

RETENTION OF TITLE 
The goods remain our property until their full payment, even if a payment deadline has been granted.